About Pelican Parcels
Pelican Parcels is Brighton & Hove's Baby Bank, providing essential items for babies and children aged 0 to 16 to families who need support.
The charity began in 2018 when our wonderful founders Shelley and James Bennett tried to donate their own baby items and discovered there was no local service able to receive pre-loved items and redistribute them to families that needed them. Recognising the need, they set out to create that service and called it Pelican Parcels.
Our vision is a community where every family has the essentials their children need to grow, play and thrive.
Thanks to the generosity of our community, since 2018 we have:
- Worked with over 150 referral partners, including schools, health professionals, the council, community organisations and other charities, to provide practical support for families living in poverty.
- Delivered over 30,000 parcels of essential items to children and families across Brighton & Hove.
- Supported over 25,000 families to get the essential items they need for their children.
- Gifted over 100,000 items of pre-loved clothing to babies and children.
Our team
Our work is powered by a brilliant staff team and over 70 volunteers. Without their talent, commitment and generosity, we simply wouldn’t be able to provide the support we do.

Elaine
Head of Operations
Elaine makes sure everything in the warehouse is working efficiently, that we have everything we need, that processes and training are in place amongst many, many other things. She’s got a big heart, a sharp sense of humour, and a serious knack for getting things done.

Julia
Events and Communities Coordinator
Julia looks after our events and makes sure we are regularly in touch with all the communities that we collaborate with. She is often out and about chatting to people and helping them find out more about Pelican.

Lucy
Operations Coordinator
Lucy is the calm at the centre of the parcel-packing storm. Kind, gentle and endlessly patient, Lucy keeps our volunteers on track making sure parcels are ready to go.

Donna
Administrator
Donna is the vital link between our referrers and the warehouse. She keeps requests organised and flowing. She’s generous, thoughtful and full of ideas.

Evie
Fundraising Manager
Evie is skilled in sharing our mission and values with the wider community. she brings in vital funding that keeps us going. Supportive and focused, she’s driven towards our future.

Hannah
Volunteer Coordinator
Hannah brings new people into the Pelican Parcels family, making sure they feel welcome, supported, and ready to get involved. From admin to training, she keeps everything on track and helps everyone feel part of the team.

Lee
Building and Maintenance Supervisor
Lee keeps the warehouse ship shape and seaworthy. Conscientious and dedicated, he moves mountains to maintain a Pelican nest we can be proud of.

Maira
Marketing and Communications Manager
Maira is our language guru, making sure everyone understands our brand, marketing and the everything makes sense. She is a new mum and a whizz at all things community engagement and strategy.

Colin
Marketing and Communications Coordinator
Colin is the creative brain behind our social media and marketing endeavours, helping share our story. Kind, funny and creative, Colin helps bring our work to life and engage our community.
Our trustees

Shelley
Co-founder & Trustee
Shelley co-founded Pelican Parcels in 2018 alongside her husband James when they realised there was nowhere they could donate their cherished baby items. Her trustee responsibilities include leading the organisation on a day-to-day basis and strategic development.

James
Co-founder & Chair of Trustees
James is husband to Shelley. James has worked in Asset Management for nearly 30 years, his trustee specialisms include governance, legal and risk.

Debby
Trustee & Treasurer
Master of all things money at Pelican Parcels. A Chartered Accountant running her own successful business, the wonderful Debby joined as Treasurer in 2023.

Sarah
Trustee
Alongside being a Trustee of Pelican Parcels, Sarah’s day job is CEO of Friends Family & Travellers, a charity combating discrimination and supporting nomadic lifestyles. Sarah brings strength in planning, governance and operations to the Board.
Work at Pelican Parcels
Pelican Parcels is made up of a diverse group of people, who pool their skills, experience and energy to make a difference in our community.
We’re so very proud of the impact we have. We’re powered by community spirit, and work collaboratively to solve challenges and keep Pelican Parcels flying.
There are other ways to get involved! Discover how you can support Pelican Parcels as a volunteer.
